**Parking** Feel free to utilize the parking spaces available in front of the salon. Additional parking can be found at the back of the building. Our hours of operation are determined by scheduled appointments. Please check your email or text messages for your appointment time. If you haven't received a confirmation, kindly call your stylist to verify. **The ending time refers to when the last client will be serviced. Hours may change at any time, so please consult the online scheduling system for availability. The times listed in the scheduling system are not final your service may take longer than indicated. We advise against scheduling other commitments based on the listed end time.** Online booking is available 24/7 at www.vagaro.com/houseofbeautifullocs. Downloading the Vagaro app on your phone is the fastest way to verify and book appointments. We prefer online appointments, especially during the day Appointment requests can also be made by calling the salon or your stylist directly. **Due to our busy schedule, we will respond to your call/text by the end of the business day.** Please arrive on time for your appointments. If you anticipate being late, give us a call. A late fee of $15 applies if you arrive 15 minutes late. If you miss appointment, you will be charged 100% of the booked services to your card on file. Cancellations must be made at least 24 in advance. The only way to cancel is online or by contacting your stylist/salon directly. For a 3 PM appointment on Saturday, you must cancel by 3 PM on Friday. Cancellations made within 24 hours will incur a $40 fee charged to your card on file. NO EXCEPTIONS. To maintain privacy and professionalism, the waiting area is for clients only. No exceptions. Children are permitted only if they are receiving services. Please note that services are non-refundable. For direct salon inquiries, call (440) 421-9299 or (216) 990-0309